国际学生退费
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Refund information for international students

International onshore students*

An international student shall be entitled to a refund of fees in the circumstances indicated below:

(a) Full refund of fees paid if an offer of a place is withdrawn or the University is unable to provide the course. If, however, the offer was made on the basis of incorrect or incompleteinformation supplied by the applicant, the University shall retain 10 per cent of the fee in respect of one study period.

(b) Full refund of fees paid if a student is excluded before the start of the study period.

(c) If the Director of Student Services receives from the student written notice of withdrawal from course:

(i) Commencing Students more than four weeks before the start of the study period all tuition fees paid are refundable less an administrative fee of 10 per cent of the tuition fee applicable to that study period plus a full refund of fees paid in advance in respect of a following study period;

(ii) Continuing Students

before the start of the study period the student shall be entitled to a full refund of tuition fees applicable to the study

period and a full refund of fees paid in advance in respect of a following study period;

(iii) Commencing and Continuing Students

(1) on or before the last day of the ffth week of study period, the student shall be entitled to a refund of 50 percent of the fee applicable to that study period and a full refund of fees paid in advance in respect of a following study period;

(2) after the last day of the ffth teaching week of the study period, the student will not be eligible for any refund of the fee applicable to that study period but will be eligible for a full refund of fees paid in advance in respect of a following study period.

(d) If the Director of Student Services receives from a student written notice of withdrawal from a unit or units representing less than withdrawal from course:

(i) on or before the last day of the second teaching week of the study period the student shall be entitled to a full refund of the tuition fee applicable to that/those unit/s;

(ii) on or before the last day of the ffth week of the study period the student shall be entitled to a refund of 50% of the fee applicable to that/those unit/s;

(iii) for whatever reason beyond the ffth teaching week of the study period, the student shall not be eligible for a refund of the fee paid for that/those unit/s.

NB: The points listed are compliant with the Educatiion

Service for Overseas Students Act 2000 s.27(3) and Education(Overseas Students) Regulation 1988 (QLD), Section 7(1)(d).

*Southern Cross University Handbook 2012

Study Abroad students

Study Abroad students may also be bound by the Study

Abroad refund policy of the sending Institution.

English language students

Special circumstances apply where the circumstances:

are beyond the student’s control; and do not make their full impact on the student until on or after the critical dates outlined below; make it impracticable for the student to complete the requirements for the course during the period during which the

student undertook, or was to under the course.

Refunds are available in the following circumstances:

If a student cancels their enrolment four weeks or more before the course begins, they will receive a part refund, less the $220 enrolment fee, the $195 placement fee, a $100 administration charge plus any applicable agent’s fees.

If a student cancels their enrolment less than four weeks before their course begins, they will receive a part refund,less the $220 enrolment fee, the $195 placement fee, a $100 administration charge, one week’s tuition fee of $310, plus any

applicable agent’s fees.

If a student cancels their enrolment after their course beings,there are no refunds.

If the English Language Centre is unable to deliver a course in which a student has enrolled, they will receive a full refund, less

any applicable agent’s fees.

English language students are required to submit a written request for a refund to the Director of Studies at the relevant campus. Written requests should clearly explain the reasons for requesting a full or partial refund, and provide supporting documentation.

Deferment, suspension orcancellation of enrolment

Under Standard 13 of the ESOS National Code of Practice 2007, international students are able to defer commencement or temporarily suspend their enrolment where a written request is submitted, and a compassionate and compelling reason is presented with supporting documents, and approved by the Director of International Offce. When deferring commencement

is approved, a new offer or a new CoE might be issued subject to the entry requirement and fees applicable to the new commencement date; and when the suspension is approved and the program completion date is affected, a new CoE may be issued to refect the new program completion date. Students are referred to the Department of Immigration and Citizenship for advice on how potential change to their enrolment status may impact upon their visa.The University may suspend or cancel a student’s enrolment for misconduct or non payment of fees.

The University will notify the student and the Department of Immigration and Citizenship where the deferment, suspension or cancellation of their enrolment may affect their Student Visa. Please refer to Southern Cross University’s policy on Deferring, Suspending or Cancelling International Student Enrolments for further details.


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